1. Information We Collect
- Contact and account information: name, email address, phone number and information you provide to support.
- Purchase information: order, transaction and course-access records. Payment credentials are handled by the payment provider; we do not intentionally store complete card details.
- Learning and service information: course access, progress and support interactions.
- Technical information: IP address, browser, device, pages viewed, cookies and similar usage data.
2. How We Use Information
- Process orders and provide course access.
- Authenticate users and maintain accounts.
- Respond to support, refund and service requests.
- Operate, secure and improve the website and course.
- Send service messages and, where permitted, relevant offers or updates.
- Comply with legal, accounting and fraud-prevention obligations.
3. Sharing of Information
We do not sell personal information. We may share only what is reasonably necessary with service providers that help us operate payments, hosting, analytics, email, customer support and course delivery; with professional advisers; or with authorities when required by law.
4. Cookies and Analytics
Cookies and similar technologies may remember preferences, keep the website working, measure performance and help us understand usage. Browser settings may allow you to block or remove cookies, although parts of the service may then function differently.
5. Retention and Security
We retain information only for as long as reasonably needed for the purposes described, including providing access, maintaining transaction records and meeting legal obligations. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.
6. Your Choices and Rights
Subject to applicable Indian law, you may ask to access, correct or delete eligible personal information, withdraw consent where processing depends on consent, or raise a grievance. We may need to verify your identity before acting on a request.
7. Children and Parents
The course may be used by school-age learners. Where a learner is a minor, purchase, account creation and submission of personal information should be handled or authorised by a parent or lawful guardian.
8. Changes and Contact
We may update this policy when our practices or legal requirements change. Questions or privacy requests can be emailed to support@vedicmathbootcamp.com.